Hotjar
Name
Hotjar
Purpose
Analyse / Statistik
Provider / Vendor
Hotjar Ltd, LEVEL2,ST JULIANS BUSINESS CEN, 3 ELIA ZAMMIT STREET St.Julians, STJ1000 Malta
Text snippet for script blocking
_hj hotjar.com
-----------------------------------------------------Description
Hotjar works with cookies and other technologies to collect information about users' behavior and about their terminal devices.
Privacy link
https://www.hotjar.com/legal/policies/privacy/
What data is collected?
Collected are IP address of the device (collected and stored only in anonymized form), screen size, device type (unique device identifiers), information about the browser used, location (country only), preferred language for viewing the website). Hotjar stores this information in a pseudonymized user profile. The information is neither used by Hotjar nor by us to identify individual users nor is it merged with other data about individual users.
For what purpose is the data collected?
To better tailor the website and offerings to users.
Legal basis
Consent, Art. 6 para. 1 lit. a DSGVO
Place of processing
Malta
Cookies used and other storage methods
| Name | Storage duration | Storage location/type | Content | Link |
| _hjAbsoluteSessionInProgress | Session | Cookie | Hotjar works with cookies and other technologies to collect information about the behavior of our users and about their end devices (in particular, IP address of the device (collected and stored only in anonymized form), screen size, device type (unique device identifiers), information about the browser used, location (country only), preferred language for viewing our website). Hotjar stores this information in a pseudonymized user profile. The information is neither used by Hotjar nor by us to identify individual users nor is it merged with other data about individual users. | More Infos... |
| _hjCachedUserAttributes | Session | Cookie | This cookie stores user attributes that are sent through the Hotjar Identify API when the user is not in the sample. These attributes are stored only when the user interacts with a Hotjar feedback tool. | More Infos... |
| _hjClosedSurveyInvites | 365 days | Cookie | Hotjar cookie that is set when a visitor interacts with an invitation modal for an external links survey. It is used to ensure that the same invitation is not displayed again if it has already been displayed. | More Infos... |
| _hjDonePolls | 365 days | Cookie | "Hotjar cookie that is set once a visitor completes a survey using the Survey on Site widget. It is used to ensure that the same survey is not displayed again if it has already been completed." | More Infos... |
| _hjid | 1 year | Cookie | We use Hotjar to better understand the needs of our users and to optimize the experience on this website. Using Hotjar's technology, we get a better understanding of our users' experience (e.g. how much time users spend on which pages, which links they click, what they like and dislike, etc.) and this helps us to tailor our offer according to our users' feedback. | More Infos... |
| _hjIncludedInPageviewSample | 30 min | Cookie | Hotjar works with cookies and other technologies to collect information about the behavior of our users and about their end devices (in particular, IP address of the device (collected and stored only in anonymized form), screen size, device type (unique device identifiers), information about the browser used, location (country only), preferred language for viewing our website). Hotjar stores this information in a pseudonymized user profile. The information is neither used by Hotjar nor by us to identify individual users nor is it merged with other data about individual users. | More Infos... |
| _hjIncludedInSample | 1 year | Cookie | Hotjar works with cookies and other technologies to collect information about the behavior of our users and about their end devices (in particular, IP address of the device (collected and stored only in anonymized form), screen size, device type (unique device identifiers), information about the browser used, location (country only), preferred language for viewing our website). Hotjar stores this information in a pseudonymized user profile. The information is neither used by Hotjar nor by us to identify individual users nor is it merged with other data about individual users. | More Infos... |
| _hjLocalStorageTest | Under 100 ms | Cookie | This cookie is used to check whether the Hotjar tracking script can use local memory. If it can, this cookie sets the value to 1. The data stored in_hjLocalStorageTest has no expiration time, but is deleted almost immediately after it is created. | More Infos... |
| _hjMinimizedPolls | 365 days | Cookie | Hotjar cookie that is set when a visitor minimizes an on-site survey widget. It is used to ensure that the widget remains minimized when the visitor navigates through your site. | More Infos... |
| _hjRecordingLastActivity | Session | Cookie | This should be found in the session store (as opposed to cookies). This is updated when a visitor record starts and when data is sent over the WebSocket (the visitor performs an action that Hotjar records). | More Infos... |
| _hjShownFeedbackMessage | 365 days | Cookie | Hotjar cookie that is set when a visitor minimizes or completes incoming feedback. This is done so that the incoming feedback is immediately loaded as minimized when the visitor navigates to another page where it should be displayed. | More Infos... |
| _hjTLDTest | Session | Cookie | When the Hotjar script is run, we try to determine the most common cookie path to use instead of the site's hostname. This is done so that cookies (if applicable) can be shared across subdomains. To determine this, we attempt to save the _hjTLDTest cookie for various URL substring alternatives until it fails. After this check, the cookie is removed. | More Infos... |
| _hjUserAttributesHash | Session | Cookie | User attributes sent through the Hotjar Identify API are cached for the duration of the session to determine when an attribute has changed and needs to be updated. | More Infos... |
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