CCM19 Web & APP CMP - Prices / Price table

FAQ - Frequently asked questions

• What is meant by impressions, views or sessions?
  We differentiate between the impressions of the cookie banner and the calls of the script: The banner is usually only called up once by website visitors when they enter the site. Once the user has decided to accept or reject cookies, the banner is no longer displayed.
  The CCM19 script, on the other hand, is called up more frequently because it is loaded every time the page is called up, regardless of whether the banner is displayed or not. In principle, this corresponds to the impressions of a page. This value is decisive for the rates.
  

  The reason for this is that every time a page is called up, it must be checked whether there is consent, whether something has changed on the provider side in the meantime, etc. This requires ongoing synchronization, i.e. the activity of CCM19. Visitors may well return months later, in which case the consent must be synchronized and saved.

  The session value is also specified in the price listings; a session corresponds to a duration of 30 minutes during which the script is not loaded. According to our data, the value is approx. 3.9 hits per session; larger data collections average approx. 4.9 hits per session. These values can vary depending on the page type, as they are average values. To ensure that this is fair, we calculate on the basis of views and not sessions. However, this enables a certain degree of comparability when switching from other providers to us.

• What is the difference between the download and non-download version?
  If you select "Download" in the tariff, you will be provided with the complete software as a download package, which you can then install on your server and run from there. If you do not select a download, the software runs on CCM19's specially optimized servers. In the cloud version, all technical hurdles remain in the hands of CCM19 and integration is much easier.
  The download version is suitable for you if a) you have the technical skills to install PHP software and b) you want or need to do so. All others are best off using the normal cloud version.
  
  The download version differs from the normal version in one important respect:
  

  1. You get complete control over all data! But you also have to install everything yourself.
• Is there a minimum term or notice period for CCM19?
  There are no long notice periods in the tariffs. The term is one month or one year - depending on which option you have chosen - and you can cancel up to one day before the end of the term. The minimum term is ultimately the term of the selected tariff options - monthly or annually. Regardless of the selected term, the respective contract is extended indefinitely after the end of the first term, unless it is terminated by one of the parties with one month's notice to the end of the original contract term. Termination after extension of the contract is then always permissible with one month's notice for both parties. The payment intervals remain as selected.
• Is there an agency version for CCM19?
  Yes - it is available with special prices and functions - ideal for agencies. You can find more information here.
• Do you issue an official invoice with VAT shown after the product has been purchased?
  Of course, you will receive a proper invoice with VAT properly shown. As a German company, we work according to German law.
• What happens if the limit of page views is exceeded?
  If the limit of page views is reached, the mask will be temporarily deactivated, but you will of course receive 2-3 warning e-mails with appropriate instructions beforehand. If you either increase the tariff manually or the respective month is over, the counter will start at 0 again and the screen will reappear. An automatic upgrade or further costs only arise if you have explicitly activated the sliding tariff. In this case, you will automatically move up to the next higher tariff. In any case, you are always in control!
• Where are CCM19's servers located and where does the data processing take place?
  All our servers are located in Limburg, Germany at OVH GmbH or at ALL-INKL.COM, Neue Medien Münnich in Dresden. We do not use any cloud providers from the USA or other unsafe third countries for the entire technical implementation of CCM19. OVH is one of the world's largest server providers for innovative and agile companies. Headquartered in France, OVH is fully compliant with the GDPR. ALL-INKL.COM is one of the most service-oriented providers in Germany and has an adequate infrastructure to meet even the most demanding requirements.
• Is CCM19 available for every system?
  The full service variant works everywhere where you can integrate JavaScript, i.e. everywhere where you can also integrate Google Analytics, for example. Bottom line - yes, everywhere.
• Can CCM19 also be used with Wordpress?
  Our tool can be used completely independently of the CMS used and therefore also works well with Wordpress. You can find integration instructions explicitly for Wordpress here: https://www.docs.ccm19.de/integrationen/ccm19-wordpress/
• What about domains & apps?
  In CCM19, we differentiate between apps and a WebCMP for domains in the function, but this does not matter when booking. You can operate either apps or websites with our system.
• Where can I find an overview of features?
  You can find an overview of the most important features on our Products and Features page.
• Are there any technical dependencies?
  In short: No. No framework such as jquery or other is required, CCM19 works with plain Javascript under all framework conditions.